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Bank of Hope is looking for Teller position candidates for Federal Way branch.

Branch location: 31827-B Pacific Hwy South, Federal Way, WA - 98003

 

To APPLY for other Bank of Hope positions in Seattle Washington area, please visit out career page https://www.bankofhope.com/about/careers 

 

Please use the link located HERE to apply. 

 

Benefits

* Full Insurance Coverage, Excellent Benefits, Paid Vacation, Competitive Compensation and 401k Match Plan

* Preferred Language Skills: English/Korean

 

Position Information

Job Title: Teller

FLSA Status: Non-Exempt

Reports to: Operations Manager/Branch Manager

Full/Part Time Status: Full-Time

 

Education, Experience, and Qualifications:

Minimum Education Level: High School Diploma

Minimum Experience: Some experience in retail sales and customer service functions a plus.

 

Essential Duties and Responsibilities include the following:

• Uses excellent communication and active listening skills to learn about the customer’s financial needs, establish trust, optimize sales opportunities, generate leads, and provide quality customer service.
• Achieves and exceeds individual and branch sales and service targets through recommendations of new and existing products and services (e.g. accounts, loans, and credit cards), sales referrals, cross-selling, up-selling in a results-driven environment and provide the great experience to every customer.
• Uses a strong knowledge in the products and services offered at the Bank to confidently educate customers about the features, benefits, and pricing so they are better informed with a deeper level of understanding.
• Orders checks and makes changes to customer information in an accurate and timely manner according to the customer’s request.